We hope that these answers help someone, but remember – if there is any problem, big or small, that you don’t feel comfortable doing yourself, or if you have any questions about the plumbing in your home, give us a call! We’d be happy to help! 

FrequentlyAsked Questions

Having been in many homes and on many job sites over the years, we’ve received many plumbing questions from homeowners and builders. We decided to make a section of the most frequently asked questions to help make your life easier!











Q : How can I save water?

A : This is a question we get asked quite frequently. Everyone wants to save water, because saving water means saving money! Believe it or not, inefficient toilets are often the biggest wasters of water.


What to do : check the fill valve or the flapper. If they are too old or broken, the toilet could be losing water. Luckily, this is an easy and inexpensive fix you could do yourself for under $50.00. 


Other ways to save water include purchasing new water efficient toilets (dual flush), faucets and shower heads/valves. A little investment now can save a lot of water (and money) for you in the future!


Q : How can I make my toilet flush better?

A : Having a toilet that doesn’t flush well can be a nuisance. It can clog easily and be a thorn in the side of every homeowner – so we are often asked how to improve this. One issue might be the water level in the tank – if it is too low this can cause the toilet not to flush or to flush poorly. Clearing any potential blockages in the toilet bowl trap, though it may seem obvious, makes a world of difference.


Q : How do I properly winterize an exterior hose bib?

A : Winterizing your exterior hose bib (sometimes called an outside tap) properly is very important for a homeowner to do. If not done properly, it can freeze, crack and when turned back on in the spring can flood your entire basement – which can be very inconvenient and costly! locate your hose bib’s shut off valve (usually ) and turn it off. Next, you go back to the bib outside, remove the hose if you haven’t already, and turn the tap on until all of the water drains out. You will then go back to the shut off valve and unscrew the bleeder valve cap and let the little bit of water out. Screw the cap back on and your hose bib is now ready for the winter – no flooding in the spring!


Feel free to contact us for more winterizing tips! 

Q : I’ve heard that a plumber’s hourly rate is high, how come?

A : At Valente Plumbing we offer exceptional service at competitive rates. Although the hourly rate may seem high in comparison to a handy-man’s rate, when it comes to the plumbing in your home, you want peace of mind. In addition to being licensed professionals in the plumbing trade (please see our blog post on “Becoming a Plumber” to see all that goes into becoming a licensed plumber), we are also insured. We hold regular safety meetings to ensure that our team performs their job safely to minimize the risk of injury to themselves or others while on the job site. We also do regular quality control checks, provide training to our staff on new plumbing methods and code changes, and have regular, open discussions to share and exchange experience and information. All of the above guarantees that you are getting the best bang for your buck when you hire Valente Plumbing.